PRIVACY POLICY

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Fill out contact forms or consultation requests
  • Subscribe to our newsletter or strategic insights
  • Download resources or frameworks
  • Attend workshops, masterclasses, or speaking events
  • Engage with our coaching services

Personal Information

This may include:

  • Name and contact information (email, phone, address)
  • Company and role information
  • Business revenue and growth metrics
  • Professional challenges and goals
  • Payment and billing information

2. How We Use Your Information

We use the information we collect to:

  • Provide strategic coaching and advisory services
  • Respond to your inquiries and consultation requests
  • Send you strategic insights, newsletters, and updates
  • Process payments and manage billing
  • Improve our services and develop new offerings
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • With your explicit consent
  • To trusted service providers who assist in operating our business
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition

Service Providers

We may share information with:

  • Email marketing platforms (for newsletters and communications)
  • Payment processors (for billing and transactions)
  • Analytics providers (for website performance)
  • Calendar and scheduling tools (for consultations)

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure hosting and data storage practices

5. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at privacy@walter-roberts.com.

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Enhance your browsing experience
  • Analyze website traffic and usage patterns
  • Personalize content and advertisements
  • Remember your preferences and settings

You can control cookie settings through your browser preferences.

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

8. Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Client information is typically retained for 7 years after the end of our business relationship.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: